Last updated: May 26, 2026
This Privacy Policy is intended to explain to visitors and users of this website (“Users”) how we collect, store, process, and use personal information, in accordance with the Israeli Privacy Protection Law, 5741–1981 (including Amendment No. 13), all other applicable laws in Israel, and, where applicable, the principles of the European Union’s General Data Protection Regulation (GDPR).
Identity and Contact Details of the Data Controller
Business/Company Name: OCD Clinic
Phone: 03-7737083
Email for privacy-related inquiries and exercising your rights: ocd.clinica@gmail.com
For any question, request to exercise your rights, or complaint, you may contact us using the details provided above.
Definitions
“Personal Information” – Any information relating to an identified or identifiable individual, whether directly or indirectly, including a full name, telephone number, email address, residential address, age, contact details, information concerning participation in programs, workshops or personal support processes, device or network identifiers, and any other details provided when contacting us or joining an activity.
“Sensitive Information” – As defined by applicable law, including medical or mental health information. We do not request sensitive information through our general website forms. If such information is provided voluntarily as part of a personal, emotional, or therapeutic process, we will handle it in accordance with applicable law, maintain its confidentiality, and take steps to minimize or delete it when it is no longer required.
Types of Information We Collect
1. Information Provided Voluntarily
When submitting details through the website, registering for programs, workshops or support services, or contacting us, we may collect:
Full name, telephone number, email address, the content of your message, and personal information relevant to the requested service or process.
2. Information Collected Automatically
We may collect information concerning the use of the website, including:
IP address, browser and device type, pages viewed, time spent on the website, and cookie or pixel identifiers through services such as Google Analytics and Google Tag Manager.
3. Business Information (B2B)
We may collect business information provided for the purpose of collaborations, organizational workshops, or group activities.
4. Payments
When external payment links are available, credit card information is processed exclusively by the relevant payment provider.
OCD Clinic does not store credit card numbers or CVV security codes.
Purposes and Legal Basis for Processing
We use the information for the following purposes:
- Registering, managing, and operating programs, workshops, and personal support services
- Personalizing content and services
- Contacting Users, responding to inquiries, and providing customer service
- Operating, securing, and improving the website
- Conducting statistical analysis and improving the user experience
- Sending marketing communications and updates, subject to consent
- Complying with legal and accounting requirements
The legal basis for processing may include consent, performance of a contract, legitimate interests, and compliance with legal obligations, as applicable.
Use of Technological Tools
We may use customer relationship management systems (CRM), mailing platforms, digital calendars, and other technological tools for the purpose of:
- Operating our services
- Managing communication with participants
- Coordinating programs and workshops
The information is processed solely for the purpose of providing our services.
We do not use personal information to train external models.
Cookies, Tags, and Pixels
The website uses cookies for the following purposes:
- Proper website functionality
- Statistics and analytics
- Marketing and remarketing, where enabled
You may block cookies through your browser settings. Please note that doing so may affect your experience when using the website.
Disclosure of Information to Third Parties
Information will only be disclosed when necessary to:
- Hosting, security, and maintenance providers
- Mailing service providers
- Payment service providers
- Authorized authorities, where required by law
OCD Clinic does not sell personal information to third parties.
Transfer of Information Outside Israel
If information is stored or processed on servers located outside Israel, it will be transferred in accordance with applicable law and subject to accepted safeguards.
Data Retention Periods
- Contact form submissions – up to 24 months
- Marketing communications – until an unsubscribe request is received
- Security logs – up to 18 months
- Accounting records – as required by law
Information that is no longer required will be deleted or anonymized.
Information Security
We implement technical, administrative, and organizational measures to protect personal information in accordance with the Israeli Privacy Protection Regulations.
However, no security system can provide absolute protection, and the business will not be liable for indirect damage resulting from security breaches beyond its control.
User Rights
Users may be entitled to:
- Access their personal information
- Correct inaccurate information
- Request deletion or restriction of processing
- Object to the processing of their information
- Request data portability, where the GDPR applies
Minors
The service is not intended for minors under the age of 18 without the consent of a parent or legal guardian.
Information provided in violation of this requirement will be deleted.
Contacting the Regulatory Authority
A complaint may be submitted to the Privacy Protection Authority at the Israeli Ministry of Justice.
Where the GDPR applies, Users may also contact the relevant supervisory authority in the European Union.
Changes to This Privacy Policy
OCD Clinic may update this Privacy Policy from time to time.
Any changes will take effect upon their publication on the website.